🔧 Columbia Steel & Welding Supply Online Store Return Policy
At Columbia Steel & Welding Supply, we stand behind the quality of our products and service. If you receive a defective item, we’re here to make it right.
✅ Returns for Defective Products Only
• We accept returns only for products that are defective or damaged upon arrival.
• To initiate a return, please contact us within 7 days of receiving your order.
• Include your order number, a description of the issue, and photos if applicable.
🚫 No Exchanges
• We do not offer product exchanges at this time.
• If you need a replacement for a defective item, a refund will be issued once the return is approved.
📦 Return Process
• Once your return request is reviewed and approved, we’ll provide instructions for sending the item back.
• Returned items must be unused and in original packaging.
• Refunds will be processed within 5–7 business days after we receive the returned item.